Changes to APLYiD Core reports for Australian IDs from 16 November 2026

The checks we run haven’t changed, and your clients won’t notice any difference. The change comes from new Document Verification Service (DVS) requirements that apply to every organisation that uses the DVS. Reports for New Zealand ID documents aren’t changing.

This change only applies to checks on Australian ID documents, which we check through the Australian Document Verification Service (DVS). That means every check on an Australian driver licence or passport, including manual verifications using an AUS Driver Licence or AUS Passport. It depends on the ID your client uses, not on where your account is.

Reports for New Zealand ID documents are not changing.

The Attorney-General’s Department runs the DVS, and it has updated its requirements for how DVS results can be shown. These requirements apply to every organisation that uses the DVS, not just APLYiD.

Under the new rules, reports can no longer say whether a specific ID document was verified against DVS data. Instead, reports must give an overall opinion on the person’s identity.

From 16 November, two things change in the API response for checks on Australian IDs.

The value "pass" is replaced by "high confidence".

Until the change goes live:

After the change goes live:

If your system checks for "pass" to decide what happens next (for example, to approve a client, update a record or move a file forward), add "high confidence" as an accepted value now. Keep "pass" as it is. We’ll start sending "high confidence" for Australian IDs after business hours on 16 November.

Your integration needs to accept both values:

Review and fail values aren’t changing.

The driving licence entry is removed from the array. This only affects customers who have a custom data sources configuration in their API response. The Credit Bureau and Residential entries are unchanged.

The response examples above are illustrative. Field names follow your existing integration. If you’re not sure whether your configuration is affected, contact your Customer Success Manager or support@aplyid.com.

The checks we run are the same. We still check Australian identity documents through the DVS, and that check still counts towards the overall result. The overall result is also based on:

Our opinion is always based on several checks together, never on the DVS check alone.

Your pricing and your clients’ experience stay the same.

Does “High confidence in claimed identity” mean the same as PASS?
It’s APLYiD’s opinion that your client is likely to be who they say they are, based on several checks together. It isn’t a guarantee. You decide whether to accept the verification under your own AML/CTF program, as you do today.

Why can’t the report say PASS or “verified” any more?
Under the DVS rules, reports can’t show whether your client’s details matched the government record, or anything that suggests it. They can only give an opinion on whether the person is who they say they are.

Can Support tell me whether the Australian ID matched the government record?
No. Under the DVS requirements, we can’t share the result of the DVS check with you or anyone else, or tell you anything that suggests what it was. That applies when you contact Support, and to requests from your auditors. We can explain how our opinion is reached and send you a sample report.

Will my API integration stop working on 16 November?
It might, if your system only accepts "pass". After business hours on 16 November, checks on Australian IDs will return "high confidence" instead. To avoid this, update your system now to accept both values. Adding "high confidence" won’t affect anything before the change goes live.

I use an integration like OneLaw or Rex. Do I need to do anything?
Share this article with your integration provider and check they’ve updated their system for the new "high confidence" value before 16 November.

Does this mean the Australian ID wasn’t checked?
No. We still check Australian ID documents through the DVS, and that check still counts towards our opinion. The report just can’t show its result.

Why doesn’t the driver licence appear in the data sources table any more?
Showing it would reveal the DVS result, which the rules don’t allow. The table now lists only the non-government data sources we searched. We still check the ID through the DVS, and that check still counts towards our opinion.

Do Review and Fail results change?
No. Review and Fail results look the same as before, and the Completed list still shows Pass, Review or Fail.

Will reports completed before 16 November change?
No. They keep their original wording.

My business is in New Zealand. Does this affect me?
Yes, if you verify a client with an Australian driver licence or passport. The change depends on the ID, not on where your account is.

Are New Zealand IDs affected?
No. Reports for New Zealand ID documents aren’t changing.

Has my pricing changed?
No. Your pricing stays the same.

Will my clients notice anything different?
No. Your clients complete their verification the same way as before.

Can I see a sample of the new report?
Yes. Contact us and we’ll send you one, or set up a quick call with your compliance team.

If you’d like a sample of the new report, or a quick call to talk it through, contact your Customer Success Manager or support@aplyid.com.