Quick answer:
To change your bank details, or if your link has expired, contact us through live chat or at support@aplyid.com and we'll email a secure link to your billing contact.
How to set up a direct debit
Open your latest APLYiD invoice.
Click the direct debit link at the bottom of the invoice.
Enter your bank details and submit the form.
The link is valid for 5 days from the date the invoice was issued.
If you can't find the link, or it has expired, contact us through live chat or at support@aplyid.com and we'll send you a new one.
How to change your direct debit bank details
For security, bank details can't be changed in the APLYiD portal.
Contact us through live chat or at support@aplyid.com and tell us you'd like to update your direct debit details.
We'll email a secure link to your billing contact's email address.
Open the link and enter your new bank details.
Never send bank details by email or live chat.
The link goes to the billing contact on your account. If that person has changed, update the billing contact first. See How to change billing details.