To send a verification, log in to APLYiD and use the Send Verification screen. The whole process takes under a minute.
How to send a verification via SMS
Log in to APLYiD. The default landing screen is Send Verification. If you are already inside the portal, go to Biometric > Verify in the left-hand navigation.
Enter your client's first name and last name exactly as they appear on their ID document.
Enter their mobile number. Include the full international dialling code — for example,
+64for New Zealand,+61for Australia, or+44for the UK. Do not include a leading zero after the country code.Enter a reference. This is internal only — your client will not see it. Use it to link the check to a matter, account, or file in your own system. References are searchable and help you locate checks in the Completed, In Progress, and Archived tabs.
Click Send. Your client will receive an SMS with a unique verification link.
How to send a verification via email link instead
If your client does not have a mobile number, or you prefer to send via email, you can generate a link to paste into an email yourself. See How to create a link to send via email.
What happens after you send
Your client receives an SMS with a link. The check will appear in the In Progress tab immediately. Once they complete the verification, it moves to Completed and you will receive a notification email if notifications are enabled on your account.
Sending to clients overseas
APLYiD can send verifications to international mobile numbers. Make sure you select or type the correct country dialling code. If the SMS does not arrive, see My client hasn't received their verification SMS or link.
Tips for a smooth verification
Enter the client's name exactly as it appears on their ID — middle names, hyphens, and spacing all matter for the name-matching step.
Make sure the client has their ID document ready before they open the link.
The link expires after 7 days. If the client hasn't completed it by then, resend the link.
Each link is single-use. Once a client begins a check, do not resend the same link — use the Resend link option in the In Progress tab if needed.